{"id":956,"date":"2021-11-02T11:42:45","date_gmt":"2021-11-02T15:42:45","guid":{"rendered":"https:\/\/www.polymorph.games\/foundation\/news\/?page_id=956"},"modified":"2025-04-02T09:25:25","modified_gmt":"2025-04-02T13:25:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.polymorph.games\/foundation\/news\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p>Here you can find some of the most frequently asked questions about our medieval city building game Foundation. <\/p>\n\n\n\n<p>If you are looking for technical support take a look at our <a href=\"https:\/\/www.polymorph.games\/foundation\/news\/troubleshooting-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Troubleshooting Guide<\/strong><\/a> where you can find answers to the most common issues.<\/p>\n\n\n<style>#sp-ea-962 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-962.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-962.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-962.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-962.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-962.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1743600361\"><div id=\"sp-ea-962\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9620\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9620\" aria-controls=\"collapse9620\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> What is Foundation about?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse9620\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-9620\"> <div class=\"ea-body\"><p>Foundation is a grid-less, sprawling medieval city building simulation with a heavy focus on organic development, monument construction and resource management.<\/p><p>The game features in-depth resource management akin to the Anno (Dawn of Discovery) series, expertly mixed with city building elements from Settlers, SimCity, and Pharaoh all topped with narrative encounters inspired by Crusader Kings II to create the ultimate medieval ant-farm simulation.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9621\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9621\" aria-controls=\"collapse9621\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are Foundation\u2019s PC requirements?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9621\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-9621\"> <div class=\"ea-body\"><p><strong>Minimum<\/strong><\/p><ul><li>Requires a 64-bit processor and operating system<\/li><li>OS: Windows 10<\/li><li>Processor: Intel Core i5-4460<\/li><li>Memory: 8 GB RAM<\/li><li>Graphics: GTX 960 \/ R9 290 - 3 GB Video Memory<\/li><li>Additional Notes: OpenGL 4.3<\/li><\/ul><p><strong>Recommended<\/strong><\/p><ul><li>Requires a 64-bit processor and operating system<\/li><li>OS: Windows 10<\/li><li>Processor: Intel Core i7-6700K<\/li><li>Memory: 16 GB RAM<\/li><li>Graphics: RTX 2060<\/li><\/ul><p><span style=\"font-weight: 400\"><strong>Tip<\/strong>: you can compare your setup with the minimum or recommended settings with a website such as <\/span><a href=\"https:\/\/www.videocardbenchmark.net\/\"><span style=\"font-weight: 400\">https:\/\/www.videocardbenchmark.net\/<\/span><\/a><span style=\"font-weight: 400\">. <\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9622\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9622\" aria-controls=\"collapse9622\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does Foundation offer mod support?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9622\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-9622\"> <div class=\"ea-body\"><p>Yes! You can download and install mods via the in-game mod browser.<\/p><p>Mods are hosted over at <a href=\"https:\/\/mod.io\/g\/foundation\" target=\"_blank\" rel=\"noopener\">https:\/\/mod.io\/g\/foundation<\/a><\/p><p>For more details about mods, visit the wiki: <a href=\"https:\/\/www.polymorph.games\/foundation\/modding\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.polymorph.games\/foundation\/modding\/<\/a><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9623\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9623\" aria-controls=\"collapse9623\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Where can I find my saved games?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9623\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-9623\"> <div class=\"ea-body\"><p><strong>Steam Cloud local repository<\/strong><br \/><code>\\Program Files (x86)\\Steam\\userdata\\Steam_ID\\690830\\remote\\Foundation\\Save Game<\/code><\/p><p>Replace STEAM_ID with your own Steam username<\/p><p><strong>GOG Cloud local repository <\/strong><code>%USERPROFILE%\\AppData\\Local\\GOG.com\\Galaxy\\Applications\\51968221750131424\\Storage\\Shared\\Files\\Foundation\\Save Game<\/code><\/p><p><strong>Local (non-cloud) saves<\/strong><\/p><p><code>%USERPROFILE%\\Documents\\Polymorph Games\\Foundation\\Save Game<\/code><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9624\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9624\" aria-controls=\"collapse9624\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I submit bugs or crashes?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9624\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-9624\"> <div class=\"ea-body\"><p>You can create a new bug\/crash thread on our official <a href=\"https:\/\/discord.com\/invite\/foundation\">Discord server<\/a>, under Foundation &gt; bug_reports<\/p><p>When submitting a bug report, please include the following:<\/p><ul><li>A detailed explanation of your bug\/crash<\/li><li>Steps to reproduce the bug\/crash (if possible)<\/li><li>Your foundation.log file, found by default under C:\\Users\\USER\\Documents\\Polymorph Games\\Foundation<\/li><li>A DXDIAG file that contains detailed information about your hardware Task Bar &gt; DXDIAG &gt; Save Information<\/li><\/ul><p>You can also send bug\/crash reports by emailing <strong>support@polymorph.games<\/strong><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9625\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9625\" aria-controls=\"collapse9625\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I share feedback and suggestions for Foundation?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9625\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-9625\"> <div class=\"ea-body\"><p>Yes.<\/p><p>The best way to do so is to head over our <a href=\"https:\/\/discord.com\/invite\/foundation\">Discord<\/a> server and choose the feedback_and_suggestions channel.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9626\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9626\" aria-controls=\"collapse9626\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are some of the most useful hotkeys for Foundation?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9626\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-9626\"> <div class=\"ea-body\"><ul><li>Keep building\/part selected: Shift + Click (LMB)<\/li><li>Toggle monument snap: T<\/li><li>Adjust brush size: Ctrl + Mouse Wheel<\/li><li>Remove UI: Ctrl + U<\/li><li>Quick Save: Ctrl + S<\/li><li>Manage game speed: +\/-<\/li><li>Pause: Spacebar<\/li><li>Close all windows: Backspace<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9627\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9627\" aria-controls=\"collapse9627\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why are achievements not unlocking?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9627\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-9627\"> <div class=\"ea-body\"><p>If you can't get achievements to unlock, there are generally two reasons why:<\/p><ul><li>You loaded one or more mods, which automatically disables achievement support<\/li><li>You loaded a save file started prior to version <code>1.10<\/code><\/li><\/ul><p>Hint: if achievements are disabled for your game, a warning will be displayed near the quest module.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9628\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9628\" aria-controls=\"collapse9628\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> I backed Foundation through KickStarter\/PayPal, how\/when do I receive my Steam key? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9628\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-9628\"> <div class=\"ea-body\"><p>Steam keys are available for all backers via your Polymorph Games account located here:\u00a0<a href=\"https:\/\/www.polymorph.games\/account\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.polymorph.games\/account\/<\/a><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9629\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9629\" aria-controls=\"collapse9629\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> When will I receive my outstanding backer rewards for Foundation?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9629\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-9629\"> <div class=\"ea-body\"><p>Rewards for backers will be completed close to the full release of the game.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-96210\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse96210\" aria-controls=\"collapse96210\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Foundation seems to be running in the background but I still can't play<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse96210\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-96210\"> <div class=\"ea-body\"><p>This is most likely due to 3rd party software blocking the visual component of the game.<\/p><p>Head over to the <a href=\"https:\/\/www.polymorph.games\/foundation\/news\/troubleshooting-guide\/\" target=\"_blank\" rel=\"noopener\"><strong>Troubleshooting Guide<\/strong><\/a> for further assistance.<\/p><p>&nbsp;<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-96211\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse96211\" aria-controls=\"collapse96211\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is Foundation available on Linux?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse96211\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-96211\"> <div class=\"ea-body\"><p>Even if Linux is not our top priority right now, we do make the effort to let you experiment Foundation on this operating system. Since the game is still in active development and geared towards Windows, issues may arise when playing on Linux. This is especially true with new updates to the game or Proton, the Valve (Steam) tool allowing you to play Windows games on Linux.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-96212\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse96212\" aria-controls=\"collapse96212\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is Foundation available on Mac?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse96212\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-96212\"> <div class=\"ea-body\"><p>Foundation is not currently available on MacOS. However, you can play via <a href=\"https:\/\/www.nvidia.com\/en-us\/geforce-now\/\" target=\"_blank\" rel=\"noopener\">GeForce Now<\/a>.<\/p><p>You can also try installing an emulator such as Proton or Wine, though they are not officially supported.<\/p><p>Lastly, it is possible to play Windows-based games on Mac with Boot Camp. Read more details about it <a href=\"https:\/\/support.apple.com\/boot-camp\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-96213\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse96213\" aria-controls=\"collapse96213\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is Foundation available on consoles?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse96213\" data-parent=\"#sp-ea-962\" role=\"region\" aria-labelledby=\"ea-header-96213\"> <div class=\"ea-body\"><p>Not yet, we are concentrating on developing the Windows version but will look at other platform possibilities in the future.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here you can find some of the most frequently asked questions about our medieval city building game Foundation. If you are looking for technical support take a look at our Troubleshooting Guide where you can find answers to the most common issues.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-956","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.polymorph.games\/foundation\/news\/wp-json\/wp\/v2\/pages\/956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.polymorph.games\/foundation\/news\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.polymorph.games\/foundation\/news\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.polymorph.games\/foundation\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.polymorph.games\/foundation\/news\/wp-json\/wp\/v2\/comments?post=956"}],"version-history":[{"count":14,"href":"https:\/\/www.polymorph.games\/foundation\/news\/wp-json\/wp\/v2\/pages\/956\/revisions"}],"predecessor-version":[{"id":2233,"href":"https:\/\/www.polymorph.games\/foundation\/news\/wp-json\/wp\/v2\/pages\/956\/revisions\/2233"}],"wp:attachment":[{"href":"https:\/\/www.polymorph.games\/foundation\/news\/wp-json\/wp\/v2\/media?parent=956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}